Resources for our customers
We've compiled some helpful resources, such as videos of how to start a loan application online, electronically sign documents sent to you via email, as well as a how to scan documents on our mobile application and upload them to your loan. You can also find, beneath these videos, a helpful PDF document explaining how to print a webpage to a PDF document, showing the web address at the bottom of each page, when it's necessary that you upload a transaction summary from your bank's website (this would be wen a current statement is not available).
HOW TO Print to Screen and save to PDF (with website address at the bottom of each page)
When we request a document, such as a transaction summary from your bank (when a current statement is not yet available), we need you to print the webpage you're viewing to a PDF file. This is commonly known as "Print to Screen". When done correctly, each page of the document will show the website's address at the bottom of each page of the PDF document. It must be done this way. Lenders and banks won't accept a screen shot, or photos of the webpage from your phone.
Please click on the PDF icon below to view a PDF document that explains the simple steps necessary to do the Print to Screen correctly, on any device, so that what you're viewing online is saved to a PDF with the web address at the bottom of each page of the document.